Project Information
Sunny Street is changing the world by providing heartfelt healthcare to our community’s most vulnerable people. We need to be able to clearly articulate our social impact to our stakeholders, collaborators and potential sponsors and funding sources. We know that our outreach clinics benefit the lives of our patients, volunteers and the broader community through our authentic conversation-based model of care. Sunny Street needs powerful visual data representation that captures the multi-faceted benefits of these therapeutic relationships from the dedicated time and generosity of our volunteers.
One conversation between a Sunny Street volunteer and a patient can change the course of both of their lives. We need to be able to capture the impact of this personal interaction through an individual’s lifetime – from the moment of conversation at a clinic and beyond and also consider the implications for their other personal relationships.
We want to be challenged on how we are currently collecting information and have conversations with data experts the goal of starting long-term collaborative relationships to secure Sunny Street’s sustainability.
Call-to-Action
How can the audience support your organization after reading the visualization? (e.g., donating, volunteering, mentoring)
Sunny Street values magic in relationships. We are actively seeking collaborations with brilliant data minds attached to big hearts. Our organisation is agile, motivated and driven by passionate purpose to break down barriers to accessing healthcare for people experiencing homelessness and vulnerability. We want to work with like-minded individuals or organisations to constantly develop our data collection and shape how we demonstrate our impact.
We want to research and understand the Health Economics of our service from patient level through to national impact and over the course of time. We also need to quantify and qualify the effect our service has on Emergency Department presentations and representations, as well as access to mental health and addiction services. We need to clearly articulate the financial costs and savings to people and government to deliver Sunny Street.
We are a Start-Up and require financial support to continue our service delivery. All gifts can be gratefully received through our GoFundMe campaign from our website: https://sunnystreet.org/
The Sunny Street management team is excited about opportunities for mentoring in business development, scale-up and diversification. We understand the imperative to ensure sustainability in various fields and are consistently open to being challenged about potential pivots and opportunities. We remind ourselves regularly of this sustainability premise: Whilst giving our organisation a fish will feed us for a day (and this is absolutely needed in the short term) we know that teaching us how to fish will feed us for a lifetime.
We are also recruiting a volunteer Advisory Board and are actively seeking experts in finance, legal and risk to join this amazing team.
Audience
Our target audience is all levels of state and federal government, philanthropists, corporate and consumer sponsors. We will also be using this visual representation of our service data to seek grants and contracted medical service opportunities with hospitals and health services as well as Primary Health Networks.
Use of Data Visualization
We will use the visualisation on print, website and social media. We also will include this information at speaking engagements and trade displays at conferences and events.
Explanation of the Data & Problem need to be answered
Best Practice Data: This our patient database and clinical record system. It should be our most comprehensive source of data, but more then anything else, we are capturing demographic & disease/behavioural data. Whenever a conversation is had with a patient, they are logged on this system.
IMPORTANT – this data can all be pulled from the back end of the system for the federal-government funded Primary Health Networks to compare General Practices across regions and nationally. They use this as a quality assurance measure. The tool they use is called PenCAT.
Data collected includes:
Age
Gender
ATSI status
Address
Medical history – chronic and acute disease
Reason for consultation
Social history
Smoking
Drug and alcohol use
Home status e.g. homeless, renting, owner
Social support, including next of kin
Frequency of seeing Sunny Street
Pathology and radiology test ordering and receiving results
Immunisations
Referral letters
The questions we have been asking are
What are the age groups, gender, regions and ATSI percentage Sunny Street are primarily caring for?
What are the most common medical conditions prominent in the homeless sector?
We also use this data to ask more specific questions around prescriptions provided, infections treated, drug use, percentage of homeless individuals consulted by Sunny Street.
Campfire: After each clinic our volunteers self-record the data as part of the shift debrief.
Data collected at each clinic:
i. Number of:
Nurse consultations
Doctor consultations
Nurse practitioner consultations
Conversations with other service providers
General conversations with patients
Overall count information of conversations.
Star rating out of 5 of shift safety
Number of conversation on specific topics:
Mental health
Substance use
Suicide prevention/planning
Health and medication education
Volunteer information:
Number of volunteers
Active volunteers
Inactive
Demographics
TANDM:
The collection here is the topics covered in an individual conversation at a clinic. It also records the time on each topic. We aim to recruit a data collection team to achieve a required sample size to find statistical significance. We have sent through is the most raw data from TANDM. This information is important as it directs our education and orientation requirements.
GP/Nurse/Support Conversation
Medical History
Physical Exam
Health Literacy / Education
Treatment Plan
Preventative Health Plan
Social History
Follow up
Mental Health
Social Interactions
Initial Engagement
The questions we are asking are:
What does a Sunny Street conversation entail? (considering that the service model is ‘conversation-based healthcare’)
How do we prepare SS volunteers to have these conversations, through our education platform and orientation?
Which referral pathways do we need to strengthen as a service?
How do we best support our patients through conversation?
What’s the topic of conversation we spend most of our time discussing?
How to Participate
Sign up as a volunteer, if you haven’t.
Use the hashtag #VizforSocialGood on Twitter (or Linkedin) to submit your visualization(s) and a link (if applicable).
Mention @VizFSG and @hi_sunnystreet.
Deadline
3/31/2019 (11:59 pm PST).